Customer satisfaction surveys
2021
Presentation of the results of the 2021 Customer Satisfaction Survey
2020
Presentation of the results of the 2020 Customer Satisfaction Survey
2019
Presentation of the results of the 2019 Customer Satisfaction Survey
2018
Presentation of the results of the 2018 Customer Satisfaction Survey + overall Comparison 2014-2018
2017
Presentation of the results of the 2017 Customer Satisfaction Survey
2016
Presentation of the results of the 2016 Customer Satisfaction Survey
Performance monitoring reports
Monthly punctuality reports: 2022: January - February - March - April - May - June - July - August - September - October - November - December
Monthly punctuality reports: 2021: January - February - March - April - May - June - July - August - September - October - November - December
- Report for 2021
- Intermediate update of the Performance report 2021 1st Semester
- Report for 2020
- Report for 2019
- Intermediate update of the Performance report 2019 1st Semester
- Report for 2018
- Intermediate update of the Performance report 2018 1st Semester
- Report for 2017
- Report for 2016
- Report for 2015
- Report for 2014