Performance report and User satisfaction Survey report 2020 are online

The Performance report of 2020 and the User Satisfaction Survey report of 2020 are published on our website.

For the Performance report 2020, of course the impact of Covid-19 crisis is clearly visible:

Performance report 2020

Full details of the Performance report can be consulted by clicking here.

 

For the User Satisfaction Survey, we note following general satisfaction for our RFC:

USS 2020

Full details of the User Satisfaction Survey can be consulted by clicking here.