In 2019, at the issue of the TAG in Lyon, a 'Quality Circle of Operations' , QCO, was launched to closely monitor the traffic of freight trains between the Terminals of Lyon and Bettembourg. The aim is to improve quality of the operations and punctuality at departure and arrival of the concerned Freigt Trains.
The video hereunder explains the set-up and ambition of this QCO project.
Click here to see the video in full screen on Vimeo
This resulted in the value chain of operations: